Delivery to the UK & Ireland is usually possible within 7 working days of the order being received, provided the item is not on backorder (please check product delivery information for specifics). Delivery will either be carried out by a contracted third-party courier or by The Salon Things own delivery operative.
Our standard delivery charges to UK & Ireland addresses is shown on each product page. Delivery to the following postcodes EX,TQ,PL,TR, AB, LD, PH7+, SA30+, TR, IV, KW may incur a surcharge.
Deliveries of larger items will generally be arranged by telephone or email to ensure a delivery date is agreed with the customer. Where this is the case, The Salon Thing reserves the right to re-charge for delivery if the agreed delivery fails because the customer is not present to accept delivery.
Risk for the goods passes to the customer upon delivery or collection from our warehouse. Regardless of delivery status ownership of the goods will pass when payment has been received.
On the day of your delivery you must ensure that somebody is present to accept delivery at the appropriate times. You may incur a charge if you are not present when delivery is attempted.
The customer should check their delivery thoroughly on receiving the goods. If the delivery is checked and any damage is found this should be clearly noted on the proof of delivery. If the customer is unable to check the goods then they should be signed for as unchecked.
Advertised delivery times are estimated and subject to change.
Our delivery team can not undertake any specialist deliveries, which could include lifting furniture over bannisters and balconies, or any deliveries where heavy lifting equipment would be required.
The Salon Thing does not accept responsibility for any consequential loss as a result of unsuccessful delivery. Any tradespeople should not be arranged until you have received your delivery and checked the item for any damages.
Back Orders & Stock Reservation
“Pre-order” is the reservation of stock on backorder with our supplier. A “reservation” is to order an item currently in stock with The Salon Thing when immediate delivery is not required. Items can be pre-ordered or reserved; a 30% deposit will be required for the order to be processed.
Reserved stock will be held for up to 8 weeks, pre-ordered items will be held for up to 8 weeks after arriving in stock. The 30% deposit paid is refundable for up to 3 weeks after the item has arrived into stock (or 3 weeks after the order is placed for reservations).
Promotional Codes & Offers
Only one promotional code may be used per order. Promotions do not apply to delivery cost unless specifically mentioned.
The Salon Thing reserves the right to refuse or cancel promotional codes at any time.
Upon purchasing a product, the email you used to checkout will be entered into our mailing list but will NOT be supplied to any third parties.
Fraudulent Orders
The Salon Thing will take all steps which are necessary and practicable to ensure that any orders received which appear to be fraudulent are fully investigated before any goods are despatched or any payment is taken. This is for the protection of our customers.
Where the delivery address differs from the registered card address we will send out a confirmation letter to establish that the order is genuine. This procedure applies to all orders, and we are not able to dispatch any orders until we’ve received confirmation that you’ve received your letter.
Guarantees, Cancellations & Right To Return
Any defects or damages to goods should be reported to The Salon Thing in writing as soon as reasonably practicable after receiving the goods. The Salon Thing will also require photographic evidence of damages and faults before resolving any issues. If you are planning on storing furniture you must ensure it is opened and checked before you store it.
Letters address to: The Salon Thing,211 Moira Road,Lisburn,County Antrim,N.Ireland BT28 2SN ; or email sales@thesalonthing.com
The Salon Thing goods are guaranteed against defects in materials or faulty workmanship for 12 months from the time they are delivered. In the event that any goods are found to be defective within the guarantee period, or if goods are damaged in transit, then The Salon Thing will cover the cost incurred for the new part(s) and cover the courier cost.
We do not arrange for replacement parts to be assembled for the customer and will not cover the cost if the customer wishes to source their own tradesperson to do so.
Any other consequential costs are not covered.
Goods correctly supplied cannot be returned for a refund without prior written consent from The Salon Thing. If a return or exchange is agreed, it is subject to a 25% restocking fee, plus delivery/collection charges.
Credit Card Security
When your order is placed at our website you will be redirected to a secure hosting (EPDQ) server for payment. Here, your credit card numbers will be encrypted using 128 bit encryption. They are not held in clear text on any web site at any time.
If you need to reach us, please email us: sales@thesalonthing.com, alternatively, you can call on 02892666894 (International +44 2892 666894) or write to us at the Salon Thing,211 Moira road,Lisburn,County Antrim,N.Ireland, BT28 2SN,United Kingdom.
Delivery
Delivery to the UK & Ireland is usually possible within 7 working days of the order being received, provided the item is not on backorder (please check product delivery information for specifics). Delivery will either be carried out by a contracted third-party courier or by The Salon Things own delivery operative.
Our standard delivery charges to UK & Ireland addresses is shown on each product page. Delivery to the following postcodes EX,TQ,PL,TR, AB, LD, PH7+, SA30+, TR, IV, KW may incur a surcharge.
Deliveries of larger items will generally be arranged by telephone or email to ensure a delivery date is agreed with the customer. Where this is the case, The Salon Thing reserves the right to re-charge for delivery if the agreed delivery fails because the customer is not present to accept delivery.
Risk for the goods passes to the customer upon delivery or collection from our warehouse. Regardless of delivery status ownership of the goods will pass when payment has been received.
On the day of your delivery you must ensure that somebody is present to accept delivery at the appropriate times. You may incur a charge if you are not present when delivery is attempted.
The customer should check their delivery thoroughly on receiving the goods. If the delivery is checked and any damage is found this should be clearly noted on the proof of delivery. If the customer is unable to check the goods then they should be signed for as unchecked.
Advertised delivery times are estimated and subject to change.
Our delivery team can not undertake any specialist deliveries, which could include lifting furniture over bannisters and balconies, or any deliveries where heavy lifting equipment would be required.
The Salon Thing does not accept responsibility for any consequential loss as a result of unsuccessful delivery. Any tradespeople should not be arranged until you have received your delivery and checked the item for any damages.
Back Orders & Stock Reservation
“Pre-order” is the reservation of stock on backorder with our supplier. A “reservation” is to order an item currently in stock with The Salon Thing when immediate delivery is not required. Items can be pre-ordered or reserved; a 30% deposit will be required for the order to be processed.
Reserved stock will be held for up to 8 weeks, pre-ordered items will be held for up to 8 weeks after arriving in stock. The 30% deposit paid is refundable for up to 3 weeks after the item has arrived into stock (or 3 weeks after the order is placed for reservations).
Promotional Codes & Offers
Only one promotional code may be used per order. Promotions do not apply to delivery cost unless specifically mentioned.
The Salon Thing reserves the right to refuse or cancel promotional codes at any time.
Upon purchasing a product, the email you used to checkout will be entered into our mailing list but will NOT be supplied to any third parties.
Fraudulent Orders
The Salon Thing will take all steps which are necessary and practicable to ensure that any orders received which appear to be fraudulent are fully investigated before any goods are despatched or any payment is taken. This is for the protection of our customers.
Where the delivery address differs from the registered card address we will send out a confirmation letter to establish that the order is genuine. This procedure applies to all orders, and we are not able to dispatch any orders until we’ve received confirmation that you’ve received your letter.
Guarantees, Cancellations & Right To Return
Any defects or damages to goods should be reported to The Salon Thing in writing as soon as reasonably practicable after receiving the goods. The Salon Thing will also require photographic evidence of damages and faults before resolving any issues. If you are planning on storing furniture you must ensure it is opened and checked before you store it.
Letters address to: The Salon Thing,211 Moira Road,Lisburn,County Antrim,N.Ireland BT28 2SN ; or email sales@thesalonthing.com
The Salon Thing goods are guaranteed against defects in materials or faulty workmanship for 12 months from the time they are delivered. In the event that any goods are found to be defective within the guarantee period, or if goods are damaged in transit, then The Salon Thing will cover the cost incurred for the new part(s) and cover the courier cost.
We do not arrange for replacement parts to be assembled for the customer and will not cover the cost if the customer wishes to source their own tradesperson to do so.
Any other consequential costs are not covered.
Goods correctly supplied cannot be returned for a refund without prior written consent from The Salon Thing. If a return or exchange is agreed, it is subject to a 25% restocking fee, plus delivery/collection charges.
Credit Card Security
When your order is placed at our website you will be redirected to a secure hosting (EPDQ) server for payment. Here, your credit card numbers will be encrypted using 128 bit encryption. They are not held in clear text on any web site at any time.
If you need to reach us, please email us: sales@thesalonthing.com, alternatively, you can call on 02892666894 (International +44 2892 666894) or write to us at the Salon Thing,211 Moira road,Lisburn,County Antrim,N.Ireland, BT28 2SN,United Kingdom.
Privacy Policy & GDPR
At The Salon Thing, we value our customers and understand the vulnerabilities of customer data. We are a furniture company and not in the business of selling personal information and the like to external companies. The Salon Thing will explicitly only use your data to deliver targeted newsletters, offers and promotions. If you would like to change how we’re able to contact you or remove you from our mailing list altogether please email sales@thesalonthing.com.
In this Privacy Policy we will provide all the information you need on when we collect your personal data, why we collect it, how we use it and also how we keep all of your sensitive data secure.
Google Analytics
When someone visits TheSalonThing.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. For more information on Google Analytics see Google’s Privacy Policy here.
Mailing Lists
As part of the subscription process for our newsletter, we ask you to include your first name and email address – These are the only personal details we collect during sign up. You are giving consent for The Salon Thing to collect your data (First Name, E-Mail Address) to provide you with occasional targeted newsletters and other advertising material directly to your email address.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons; Internal record keeping, We may use the data we collect to improve our products and services
Link to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
At The Salon Thing, we value our customers and understand the vulnerabilities of customer data. We are a furniture company and not in the business of selling personal information and the like to external companies. The Salon Thing will explicitly only use your data to deliver targeted newsletters, offers and promotions. If you would like to change how we’re able to contact you or remove you from our mailing list altogether please email sales@thesalonthing.com.
In this Privacy Policy we will provide all the information you need on when we collect your personal data, why we collect it, how we use it and also how we keep all of your sensitive data secure.
Google Analytics
When someone visits TheSalonThing.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. For more information on Google Analytics see Google’s Privacy Policy here.
Mailing Lists
As part of the subscription process for our newsletter, we ask you to include your first name and email address – These are the only personal details we collect during sign up. You are giving consent for The Salon Thing to collect your data (First Name, E-Mail Address) to provide you with occasional targeted newsletters and other advertising material directly to your email address.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons; Internal record keeping, We may use the data we collect to improve our products and services
Link to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
